To locate your parcel, please click the Shippit link provided in your dispatch email to obtain your tracking number. You can then search the tracking number on the relevant courier website to ensure you are viewing all available information.
Your parcel may be awaiting collection from the post office or left in a safe place at your address.
If your parcel has been left in a safe place, please check your mailbox and around your property before getting in touch with your order ID so we can launch an investigation with the courier.
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