Online orders can be returned or exchanged in-store at Cue standalone locations free of charge.
To return online, you can initiate your request here. A prepaid postage label will be provided to send the style/s back to us and a $7 postage fee will be deducted from the refund value.
We are currently unable to facilitate exchanges via our Cue New Zealand online store.
Cue New Zealand online orders are unable to be accepted for return or exchange at Ballantynes, Onehunga, or any Australian store.
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