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The amount I have been refunded is incorrect.

  • The below non-refundable payments will not be included in your refund:
    • Original shipping
    • Duties and tax/VAT
    • Loyalty redemptions - You can find the terms and conditions of our loyalty program here.
  • If there is an issue with the amount you have been refunded, please get in touch with your order ID so we can investigate this for you.
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