To be eligible for a birthday reward, your date of birth and a valid email address must be listed in your Cue Club account. Your date of birth can be provided at the time of sign-up or added later by updating your Cue Club account online. Your birthday reward will be loaded 7 days prior your birthday and is valid for 30 days.
If you have not received your birthday reward, please get in touch with your Cue Club details, either the active barcode or email address, so we can investigate this for you. Only one birthday reward can be loaded and redeemed in a 12-month period.← Back to Help Center ← Back to