Cue | Help Centre Returns & Refunds FAQs How can I return my online order? To return online, you can initiate your request here. A prepaid postage label will be provided to send the style/s back to us and a $15 AUD postage and handling fee will be deducted from the refund value. ← Back to Help Center ← Back to Related articles Our Returns Policy Can I exchange for a different size, colour or style? How much does it cost to return my online order? What are the Cue Club Benefits? When can I expect to receive my order?