Cue | Help Centre Shipping & Delivery FAQs My parcel has arrived, but I am missing one or more item/s. If you have received a parcel and are missing a style that is included in the dispatch email, please get in touch with your order ID and the style you are missing so we can investigate. ← Back to Help Center ← Back to Related articles My parcel has been returned to sender. When can I expect to receive my order? I am unable to checkout online.